August 24, 2010

Excavator coming back from vacation!

YAY!  The 8043 Excavator decided he was gone long enough, and wants to come home.  There was a new official communication to the LEGO Ambassadors saying

"The LEGO group and the LEGO Technic product team are aware that a number of consumers have been experiencing problems with the recently launched 8043 motorized excavator, which was not identified during the intensive testing of the product before launch. Consequently, we have been testing this model over again and learned that a specific element is causing the error. The LEGO Technic team has corrected the error and is now in the stage of producing a replacement part which will be distributed to those consumers, who experienced the fault with the model they have purchased.

There is no safety concern regarding the faulty element!

It's really important to us that our products are of the highest quality and we sincerely apologize to consumers who have had an experience with this product that does not live up to their or our expectations.

We are currently doing everything we can to solve this issue as quickly as possible. As soon as new replacement parts are available, our Consumer Service will distribute a Service Bag with instructions and new elements to those consumers who experienced the problems."

I hope it comes back soon!  And, it appears that they ARE in fact going to send a service pack to all the consumers.  Also, it is unknown at this point what that faulty piece is.  Welcome back Excavator!


[via TechnicBRICKS]

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